In the new world, with Covid-19 having changed basically everything in working and personal life, there are many new possibilities for new career paths. Only a couple of years ago the situation looked a lot different, but now the doors are open! To prove this we are using gambling industry as an example. What was impossible a few years ago is now fully possible.

Working Remotely in iGaming

The iGaming industry has a lot of open jobs all the time. Especially online casinos targeted to Northern Europe, for example Finnish casinos or parhaita kasinoita as they say, are in need of capable workers as we speak. There are menu opening positions related to customer support, marketing and responsible gaming for instance.

About three years ago it was nearly impossible to start working in the casino industry remotely. It was also very difficult to convince iGaming companies that the same job can be done perfectly well remotely, too. When the pandemic hit, things changed rapidly.

Companies saw that the jobs will get done even if the employees are not at the office. This led to changes regarding all work forces. Now even customer support can be done remotely. The online casino can be located in Malta for instance, but the Finnish customer support agent can be answering live chats and calls from wherever in the world. Amazing, isn’t it?

Where to Start From

The chances of getting a remote position from iGaming are better the more experience you have in the industry. This applies especially when you are looking for managerial roles for instance. Companies need to know that you have a solid understanding of how the industry works, and that you can show that you are reliable. If, however, you need to start from scratch, that’s not impossible either.

Here’s what you should do:

i. Search for iGaming related jobs. There are nowadays plenty of sites that are filled with open positions to apply to.
ii. Look for positions where you don’t need that much previous experience. Typically people start their career in customer support, but content writing is a good way to enter, too.
iii. Update your CV and cover letter according to each position that you apply for.
iv. Be aware of the fact that iGaming companies are usually busy, and sometimes the recruiting process can take weeks before you even get a response or an invite to the next stage.

The most important thing is to keep an open mind and be persistent. It can be so that you are not hired in the first try or even the second or third. Just keep trying, learn more about the industry and get more skills that you can add to your CV. The rest will follow naturally. You’ll see.

Career Possibilities

What has iGaming to offer? A lot of interesting and very current job opportunities. In fact, the gambling industry is one of the leading industries in the digital business world. When the entire business is based on services, it’s easy to take the lead. If you want to be aware of all the latest trends in digital marketing, you should definitely go for a job in this industry.

Running an online casino or a business related to casinos requires many different skills and knowledge. There are career possibilities for example in these areas:

• Graphic design
• Marketing
• Legal Department
• Web Developing

As said, typically companies are not too eager to hire someone into a very important position remotely, but this can sometimes happen, too. If you are an experienced professional in your field, you might end up getting the remote position without previous iGaming experience. So please don’t choose not to go for the dream remote jobs just because you lack the experience. Sometimes a fresh set of eyes is exactly what the company needs.

Example of A Career Path That Led To Remote Position

How can one reach a full time remote position within this sector? At the moment there are many ways to do that, but just a little while ago things were not the same. Here we explain one career path that eventually led to a full time remote position. In this journey the key was becoming a freelancer first.

This is exactly what you can start thinking of doing right now, too.

A friend of ours has been working in iGaming for the past six years. Originally he moved to Tallinn, Estonia to work as a customer support agent. He had no previous experience of the industry and neither did he have any experience in working life. In other words, this was his first job after graduating.

The first six months went by very quickly. He learned the basics, did his job well and soon he found himself in a situation where he was offered a team leader position. Needless to say, he accepted the offer gladly and started to work as a team leader. He was a well-liked boss and a co-worker for 2 years. After that he felt he needed new challenges and applied for a marketing trainee position in the same company.

He got chosen and after a year or so, he was promoted as a brand executive. A year later, he found himself being the head of marketing for two interesting brands. But he wanted a change, and decided to become an entrepreneur.

Now he was working as a consultant, offering his services and expertise to multiple companies. He wanted to relocate back to Sweden where he was originally from, but many of his clients wanted him in Estonia. Once the Covid-19 situation got worse he negotiated the deals again and now he was able to move back home.

Choose Your Path Now

If you love customer support or you are a very good writer, it’s very easy to start looking for jobs in iGaming. It’s also good to understand that even if you start in customer support or content writing, the path is open. When you do your work well, getting into higher positions is fairly easy. A customer support agent this year, a team leader the next?