Modern cars have become high-tech, and insurance conditions for repairs are demanding, so only professionals in the business — auto repair shops or service centers, as well as online stores — are interested in auto parts. The success of each of these businesses depends on accurate, timely and comprehensive information. But it’s not that simple: 65% of users have trouble finding the right auto parts. In response to this problem, databases such as TecDoc, a global auto parts database that provides detailed information on millions of parts and their interrelationships, have emerged. According to SECL Group, a custom software development company with 19 years of experience, more than 50% of online auto parts retailers already use TecDoc to manage their catalogs and optimize inventory.
As the accurate information provided by TecDoc helps to reduce errors and returns, this translates directly into sales — an increase of 20%. Below we talk about the less obvious benefits of TecDoc (often referred to as the “Google for the Aftermarket”), but they are no less significant.
Comprehensive database: Why it’s critical for auto parts retailers
Globalization has meant that cars of any make can be bought anywhere in the world. But when a car breaks down and needs service, the parts should also be available for purchase. Problems arise: incompatible parts, lack of information, multiple sources, outdated or incorrect listings, supply chain issues. Another problem is that making the wrong choice, for example in terms of compatibility, leads to additional costs and lost time.
In business categories, the lack of a unified and complete database of auto parts has been the cause of inefficient inventory management, leading to increased costs due to overstocking and understocking. Add to that customer dissatisfaction due to slow or inaccurate parts selection, the problem of counterfeit auto parts, and the additional cost of training staff to work with different systems and databases, and you’ve got a map of the problems that TecDoc’s comprehensive database can solve.
Here’s how it works
The auto parts industry works with millions of parts records. TecDoc provides access to the most complete and accurate data, with a database covering more than 750 brands and millions of parts with detailed, in-depth descriptions of each part. Accurate and fast identification of the right part improves the customer experience. The advantage of the TecDoc approach over alternative or proprietary databases is that it does not require your involvement for regular updates, TecDoc updates automatically, allowing the user to stay up to date with the latest changes. Finally, it provides verified data, which minimizes the risk of errors and increases customer confidence.
“With TecDoc, we are sure of the authenticity of every spare part” — says John Doe, owner of an auto repair shop.
Ease of use: How TecDoc helps you work faster and more efficiently
When you first get to know TecDoc, you will be impressed by the ease and simplicity of use of the resource. The interface is intuitive and has a logical structure: from large to small and from general to specific. Categorization of spare parts, their detailed description (which can be downloaded in PDF format) and demonstration with the help of high quality photos make it possible to determine the purpose of the product, its characteristics and functionality, as well as compatibility with car models. This approach is very convenient for auto parts dealers when new products appear on the market.
According to the experience of integrating the TecDoc model system into online shops of such a company as SECL Group, it is the simplicity of the interface compared to competitors that lowers the entry threshold for new employees.
The TecDoc database search system for car parts deserves special attention. You can search by name, characteristics or identification number. An intelligent hint system helps you find what you are looking for quickly. This reduces search time and improves operational efficiency. All of these benefits translate into minimal training costs, especially since 24/7 technical support is always available.
Business benefits
Did you know that transactions with errors caused by incorrect parts selection reduce customer loyalty by 70%? — Website Magazine. Since profits in this highly specialized business depend on efficient tools to access information, the solution is obvious — a system that helps companies get up-to-date information — TecDoc. It reduces costs, improves accuracy and optimizes maintenance time. It’s also about user experience: getting parts right the first time leads to satisfied users and reduces the cost of returns.
Who are TecDoc’s potential customers?
- Auto service and repair shops can use TecDoc to locate and order the right parts to ensure timely repairs and maintenance.
- Online auto parts stores can integrate this database to automatically update their parts catalog and provide accurate information to their customers.
- Distributors and wholesalers already use TecDoc for efficient inventory management and improved logistics.
- Auto parts manufacturers. By providing first access to up-to-date market and competitive information, TecDoc helps them with strategic planning and new product development. Manufacturers can also use the data to analyze demand for specific parts and adjust calendars or nomenclature to meet market needs.
- Auto dealers use it to ensure they have all the parts they need to service and repair their customers’ vehicles.
“Our sales increased by 30% after integrating TecDoc” — Michael Brown, Sales Director.
How is TecDoc integrated?
First you need to obtain a license and access to the TecDoc database. This can be done through official TecDoc partners such as SECL Group. The user receives a TecDoc module that is directly integrated into the online store. This model becomes part of the store’s database, which will continue to be updated from the original auto parts catalog. API TecDoc integrates with the following Content Management Platforms (CMS), as well as the PHP programming language. Here are the most popular platforms for creating and managing online stores and websites:
- Opencart 2
- Opencart 3
- WordPress
- Prestashop 1.6
- Prestashop 1.8
- PHP
- The Framework
After integrating TecDoc, the user will see an informative interface and toolkit. The latter allows the user to do the following
- Set custom pricing formulas.
- Download prices in Excel format.
- Integrate with other modules through the API.
- Edit price lists and catalogs.
- SOE optimize text content.
Important: Third party IT companies integrate the TecDoc module into websites or online store applications. For example, SECL Group experts have extensive experience in web development for the automotive industry. They have successfully implemented projects for well-known automotive companies such as Kia, Mazda and Hyundai. So you can integrate TecDoc into your project on your own. But if you need help, you should consider turning to the experienced. Visit the AutoGPT website to learn more about how TecDoc can help your automotive business.
“Sounds good in theory, but real-world integration is never that smooth. Proceed with caution.” — Alex.
In summary
Think of TecDoc as a reliable compass for your auto parts business, helping you find your way in a sea of parts and competitors. With a comprehensive database, accurate descriptions, and an easy-to-use interface, these tools reduce errors and speed up your website or application. Integrating TecDoc into your project will greatly improve customer service, increase customer loyalty and boost sales. For those who want to manage their business efficiently and cost-effectively, TecDoc becomes an indispensable assistant — like a Swiss knife that is always at hand and solves many tasks in one fell swoop.